Who do we work with?

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Would you be interested in our service plans?

We offer maintenance services for all the systems we cover.

Why choose us for a service plan?

Here is a small list of what little extras you can get out of all our plans as a whole as standard.

Paperless Service

We operate a 24/7 online service, all our documents are digital and you always have access to them any time. We can provide paper copies on request if you require.

Compliance Checks

Every service maintenance that we do, we check for any non-compliance the systems might have. All issues will be passed over to you with our suggested remedial.

No Pressure Tactics

We do not use any pressure sale tactics, we will provide our advice based on our expertise and industry regulations, it is your choice wether to go ahead or not.

Qualified & Certified

All of our team members are Enhanced DBS Checked and Security Screened. They all hold or are working towards relevant Fire & Security Qualifications. We also carry out regular CPD training.

Reminders

Recieve an electronic reminder for your next service and bookings. Ultimate plans will be contacted by their dedicated account manager.

Third party Accredited

All our services and documentation are SSAIB & BAFE compliant. These are approved documents for use with insurance companies.

Loyalty Discounts

Every system type that you include to the plan will stack a discount to your total cost, this will now apply to your account so any install or other works will carry this discount too!

Flexible Availability

We can reschedule any visits to suite you. All plans can be upgraded at any point of the year. At the end of the year we will send you any changes (if any) to the renewal quote, if none we will auto renew for you.

FAQ

Frequently asked questions

Do I need a Fire Alarm System

In the UK, most commercial properties and certain residential buildings, such as HMOs (Houses in Multiple Occupation), are legally required to have a fire alarm system under the Regulatory Reform (Fire Safety) Order 2005. This ensures early detection of fires and provides warning to occupants. The type of fire alarm system needed depends on the building's size, use, and occupancy. Fire risk assessments help determine the specific requirements for each property. Even if not legally required, having a fire alarm system is highly recommended to safeguard lives and property.

What areas of the country do you cover?

We are based in the North West so predominantly all of our work is within Lancashire and Greater Manchester, however we do carry out projects and maintenances UK wide, from Scotland down to Cornwall, if our clients needs us to travel, we are more than happy to do so.

Do you maintain old systems installed by others?

Our Engineers have experience in maintaining a huge range of systems over the last 40 years, we do not upgrade systems unless you require additional features or if it becomes faulty.

How much to you charge for a site survey?

Our site surveys are completely free of charge and we are always happy to help you to decide what products are best suited to your requirements.

How often should I service my fire alarm system?

Fire alarm systems should be serviced at least twice a year by a qualified engineer to ensure they remain in proper working order.er

Can you install fire alarm systems in older buildings?

Yes, we can install systems in new and older buildings, ensuring compliance with current regulations.

Do you offer wireless fire alarm systems?

Yes, we provide both wired and wireless fire alarm systems depending on the property’s needs.

What is the benefit of a monitored security alarm system?

A monitored system provides 24/7 protection, with immediate alerts sent to keyholders or the police when an alarm is triggered, offering peace of mind and faster response times.

Can security alarms lower my insurance premiums?

Yes, many insurers offer discounts if you have an approved security system installed, as it reduces the risk of theft or damage.

Can I control my security alarm system remotely?

Yes, with our modern systems, you can manage and monitor your security alarms via mobile apps, giving you control no matter where you are.

Do I need permission to install CCTV at my property?

In most cases, no special permission is required, but you must comply with GDPR rules if the cameras cover public spaces or capture personal data.

How long can CCTV footage be stored?

Typically, CCTV footage can be stored for up to 30 days, but this can vary based on the system and storage capacity.

Can I access my CCTV footage remotely?

Yes, we offer systems that allow remote viewing and management of CCTV footage via a mobile device or computer.

Do I need a networked or standalone access control system?

A networked system is ideal for larger properties with multiple entry points, while a standalone system may suffice for smaller buildings.

Do you offer 24/7 monitoring and support?

Yes, we provide 24/7 monitoring services for both fire and security systems with immediate response options, including keyholder and police assistance.

Do I need to do a risk assessment for my property?

Yes, a fire and security risk assessment helps identify potential hazards and is often a legal requirement for commercial properties.