LIFE SAFETY SYSTEMS

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FIRE ALARM SYSTEMS

While fire prevention remains the top priority, early detection is critical to ensure a swift response and minimize damage when a fire occurs. Automatic fire detection systems play a vital role in alerting you at the first sign of danger, giving you time to contain the fire and protect lives and property. Fire detection systems come in different grades based on your specific needs, and it’s important to consult your insurance provider to confirm the level they require. You should also ensure that a fire risk assessment is carried out to determine the most appropriate system for your environment.

Fire Protection Categories:

L: Life Protection

P: Property Protection

M: Manual Only

D: Domestic

Each category is further divided into numbered levels, indicating the degree of protection needed for your premises.

At 24/7 Protection, we specialise in installing and maintaining top-of-the-line conventional, addressable, and wireless fire detection systems. We tailor our services to suit your requirements and budget, providing design, installation, and ongoing maintenance. Whether you need basic manual systems or advanced automated solutions, we’ve got the expertise to deliver the right system for any grade.

NURSECALL SYSTEMS

Nursecall systems are essential for healthcare facilities, providing patients with a simple and reliable way to call for assistance. These systems are designed to ensure that staff can respond quickly to patient needs, improving the overall level of care and safety.

Our nursecall systems come in a range of configurations, from basic push-button units to more advanced systems with voice communication and integration with other healthcare management tools. These systems can be installed in patient rooms, bathrooms, and common areas, ensuring coverage throughout your facility.

At 24/7 Protection, we install and maintain nursecall systems that meet the highest standards of reliability and ease of use. Whether you need a standalone system or one that integrates with your existing infrastructure, we provide tailored solutions to suit the unique needs of your healthcare environment.

FIRE EXTINGUISHERS

Fire extinguishers are essential tools for quickly tackling small fires. They work by applying a chemical agent that cools burning heat, removes oxygen, or smothers the fuel source—stopping the fire from spreading. When used by a trained individual, fire extinguishers offer a portable and effective method to control a fire in its early stages, preventing potential escalation.

At 24/7 Protection, we supply and service all types of fire extinguishers, ensuring that your equipment is always ready when needed. We also provide hands-on training on the correct use of extinguishers, empowering your team to respond effectively in an emergency. For larger groups needing certified training, we can connect you with our trusted external partners who specialise in delivering comprehensive fire safety courses.

AOV SYSTEMS

Automatic Opening Vent (AOV) systems are designed to aid in safe evacuations by automatically opening vents during a fire alarm activation or via a manual break glass. These systems help to channel smoke and fumes upwards through the top vent, reducing the risk of smoke accumulation in enclosed areas.

AOVs are commonly installed in stairwells, domestic apartments, lobbies, and corridors to maintain clearer visibility and breathable air during evacuations. This is especially important in situations where exits may be delayed or there are large numbers of people evacuating, providing crucial support in ensuring escape routes remain accessible.

At 24/7 Protection, we specialise in the installation and maintenance of AOV systems, ensuring they are fully functional and ready to protect your property and occupants in an emergency.

EVCS

Emergency Voice Communication (EVC) systems, sometimes referred to as Disabled Refuge systems, are monitored calling systems designed to assist in safe evacuations. These systems can either remain active at all times or become operational during fire alarm activations. Calling units are strategically placed on each level, usually in stairwells.

The primary function of an EVC system is to provide a communication link for individuals with mobility impairments during an evacuation. Since lifts are disabled during emergencies, those requiring assistance can use the system to call for help from the stairwells. Their calls are directed to a base station located next to the fire panel, ensuring that when the fire brigade arrives, they can coordinate timely and effective support.

At 24/7 Protection, we install and maintain EVC systems to ensure your building meets the safety needs of all occupants, providing reliable communication during emergency evacuations.

WC TOILET ALARMS

Toilet alarms provide an easy way for individuals to signal for help or alert others when they are in distress. These standalone systems are commonly installed in accessible toilets and consist of a pull cord, sounder beacon, and a reset button, ensuring a straightforward and effective means of communication.

For premises requiring more advanced functionality, we offer the installation of WC panel systems. These systems work similarly to panic or fire alarms but without causing widespread disruption. For example, the control panel, often located behind reception, discreetly signals which specific toilet requires assistance, allowing for a quick and targeted response without activating alarms across the entire building.

At 24/7 Protection, we supply and install both simple and advanced toilet alarm systems, ensuring safety and peace of mind for all users.

FIRE RISK ASSESSMENTS

Fire Risk Assessments (FRA) are vital for every premises. Not only do they help in securing better insurance rates, but they also give you a clear understanding of the fire risks associated with your property. An FRA provides detailed insights into your fire safety systems, assists in managing legal compliance, and can be used as a foundation for any future building work or upgrades.

The cost of an FRA is determined by the size of the building, with pricing based on the time required to complete the on-site assessment.

At 24/7 Protection, we offer comprehensive and competitively priced Fire Risk Assessments, providing you with an in-depth report that ensures your premises meets all necessary safety standards.

24 HOUR MONITORING

All life safety systems can be continuously monitored around the clock, ensuring swift response to any fire activation. We offer both keyholder and fire brigade response options, available 24/7, to provide you with peace of mind. Whether it’s installation or maintenance, we cover all monitoring grades and partner with one of the best Alarm Receiving Centres (ARC) to manage your account effortlessly.

With our monitoring service, you gain full control through an easy-to-use platform where you can log in to place systems on test, update keyholder information, check alarm signals, and more. Plus, you'll always have the option to speak to a real person for assistance, avoiding automated responses.

Would you be interested in our service plans?

We offer maintenance services for all the systems we cover.

Why choose us for a service plan?

Here is a small list of what little extras you can get out of all our plans as a whole as standard.

Paperless Service

We operate a 24/7 online service, all our documents are digital and you always have access to them any time. We can provide paper copies on request if you require.

Compliance Checks

Every service maintenance that we do, we check for any non-compliance the systems might have. All issues will be passed over to you with our suggested remedial.

No Pressure Tactics

We do not use any pressure sale tactics, we will provide our advice based on our expertise and industry regulations, it is your choice wether to go ahead or not.

Qualified & Certified

All of our team members are Enhanced DBS Checked and Security Screened. They all hold or are working towards relevant Fire & Security Qualifications. We also carry out regular CPD training.

Reminders

Recieve an electronic reminder for your next service and bookings. Ultimate plans will be contacted by their dedicated account manager.

Third party Accredited

All our services and documentation are SSAIB & BAFE compliant. These are approved documents for use with insurance companies.

Loyalty Discounts

Every system type that you include to the plan will stack a discount to your total cost, this will now apply to your account so any install or other works will carry this discount too!

Flexible Availability

We can reschedule any visits to suite you. All plans can be upgraded at any point of the year. At the end of the year we will send you any changes (if any) to the renewal quote, if none we will auto renew for you.

FAQ

Frequently asked questions

Do I need a Fire Alarm System

In the UK, most commercial properties and certain residential buildings, such as HMOs (Houses in Multiple Occupation), are legally required to have a fire alarm system under the Regulatory Reform (Fire Safety) Order 2005. This ensures early detection of fires and provides warning to occupants. The type of fire alarm system needed depends on the building's size, use, and occupancy. Fire risk assessments help determine the specific requirements for each property. Even if not legally required, having a fire alarm system is highly recommended to safeguard lives and property.

What areas of the country do you cover?

We are based in the North West so predominantly all of our work is within Lancashire and Greater Manchester, however we do carry out projects and maintenances UK wide, from Scotland down to Cornwall, if our clients needs us to travel, we are more than happy to do so.

Do you maintain old systems installed by others?

Our Engineers have experience in maintaining a huge range of systems over the last 40 years, we do not upgrade systems unless you require additional features or if it becomes faulty.

How much to you charge for a site survey?

Our site surveys are completely free of charge and we are always happy to help you to decide what products are best suited to your requirements.

How often should I service my fire alarm system?

Fire alarm systems should be serviced at least twice a year by a qualified engineer to ensure they remain in proper working order.er

Can you install fire alarm systems in older buildings?

Yes, we can install systems in new and older buildings, ensuring compliance with current regulations.

Do you offer wireless fire alarm systems?

Yes, we provide both wired and wireless fire alarm systems depending on the property’s needs.

What is the benefit of a monitored security alarm system?

A monitored system provides 24/7 protection, with immediate alerts sent to keyholders or the police when an alarm is triggered, offering peace of mind and faster response times.

Can security alarms lower my insurance premiums?

Yes, many insurers offer discounts if you have an approved security system installed, as it reduces the risk of theft or damage.

Can I control my security alarm system remotely?

Yes, with our modern systems, you can manage and monitor your security alarms via mobile apps, giving you control no matter where you are.

Do I need permission to install CCTV at my property?

In most cases, no special permission is required, but you must comply with GDPR rules if the cameras cover public spaces or capture personal data.

How long can CCTV footage be stored?

Typically, CCTV footage can be stored for up to 30 days, but this can vary based on the system and storage capacity.

Can I access my CCTV footage remotely?

Yes, we offer systems that allow remote viewing and management of CCTV footage via a mobile device or computer.

Do I need a networked or standalone access control system?

A networked system is ideal for larger properties with multiple entry points, while a standalone system may suffice for smaller buildings.

Do you offer 24/7 monitoring and support?

Yes, we provide 24/7 monitoring services for both fire and security systems with immediate response options, including keyholder and police assistance.

Do I need to do a risk assessment for my property?

Yes, a fire and security risk assessment helps identify potential hazards and is often a legal requirement for commercial properties.